Monday, 4 October 2010

Company monitoring emails duplicating changes

You may have noticed some monitoring emails have gone a bit wrong today and are being sent out with multiples of the same alert. Many apologies to those affected.

If you receive an alert like this:

Credit Report Changes
---------------------
02/10/2010 - Credit limit change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Credit limit change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Credit limit change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Risk score change
02/10/2010 - Credit limit change
02/10/2010 - Risk score change
02/10/2010 - Credit limit change
02/10/2010 - Risk score change

it really means :

02/10/2010 - Credit limit change
02/10/2010 - Risk score change

The problem is being investigated but the alerts themselves are genuine, just we have some kind of back end problem when generating the emails.

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